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ON-DEMAND WEBINAR

Unlocking AI for CX: Insights from the 2024 Benchmark Report

Panel:

Laura Ragsdale, CEO, Envoy

Larisa Thomas, VP Operations, Kickfin

Deon Nicholas, CEO, Forethought

Watch the Webinar

Transform your customer experience strategy with insights from the AI in CX Benchmark Report.

Watch the on-demand replay of an exclusive webinar in which we unveil the secrets to AI success in customer support.

Explore why AI has evolved from a buzzword to a transformative force for businesses of all sizes, with 54% already embracing its potential.

What You Will Learn:

  • Breakdown of the many practical  insights uncovered by the 2024 AI in CX Benchmark Report, the first-ever comprehensive analysis that transcends help-desk platforms

  • Discover critical findings showcasing the transformative impact of AI on customer experience

  • Explore how businesses leveraging AI for CX achieve remarkable success metrics, including increased ticket deflection rates, cost savings, and enhanced customer satisfaction scores, irrespective of company size

  • Examine the nuances of AI implementation and the pitfalls of improper AI deployment to ensure your organization avoids costly mistakes
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