The Leading Generative AI for Customer Support Automation

Unlock efficiency with the generative AI automation platform that lowers support costs while providing top-tier service in every customer interaction.

Start a Demo and
Free ROI Assessment

icon-solve

Solve

Automate answers to common questions with generative AI.

Benefits

  • Lower cost per ticket
  • Faster time to resolution
  • Happier customers
Solve
bg-solve
icon-triage

Triage

Instantly enrich cases with sentiment and intent, then prioritize and route based on urgency.

Benefits

  • Faster response time
  • Fewer manual tasks
Triage
bg-triage
icon-assist

Assist

Harness the power of generative AI—powered by Large Language Models (LLMs) trained on your data—to ramp agents faster and empower them with relevant knowledge and suggested responses.

Benefits

  • Faster response time
  • Higher agent productivity
Assist
bg-assist
icon-discover

Discover

Use generative AI to recommend and optimize workflows, track performance and ROI, and instantly improve time to resolution and lower cost.

Benefits

  • Measure ROI instantly
  • Identify and resolve gaps
  • Track performance in real time
Discover
bg-discover

The Bot That Builds Itself.™

Everyone hates traditional chatbots.

See a demo of Forethought today and learn how our Generative AI Platform is driving efficiency and ROI for top support teams.

View demo
think-forward-500x500
Call to action decor
Call to action decor